Any
changes to the GROWING HEALTHY CHILDREN Electronic Bill Payment and Presentment
Website Customer Information Privacy Policy and the Electronic Bill Payment and
Presentment Consumer Information Privacy Principles, will be posted on or
before the effective date of such changes. You will be able to determine the
date of the last change by noting the effective date of the policies.
Electronic
Bill Payment and Presentment Website Customer Information Privacy Policy
GROWING
HEALTHY CHILDREN respects the privacy of our customers and are committed to protecting
their information on our Web sites with the same care we utilize for our own
transactions.
Our
Electronic Bill Payment and Presentment (EBPP) system does not automatically
collect personal information from visitors to its Web sites. It is possible
that the EBPP system will use tools, such as cookies or click stream auditing,
for our own internal uses, such as recommending products and services and
gathering Web analytics. Cookies are small pieces of information that a Web
site stores on a visitor's Web browser to remind the site about the visitor the
next time they visit the site. We will not store confidential or sensitive
information in cookies. GROWING HEALTHY CHILDREN will use cookies to enhance
our customers' online bill payment session by making navigation easier and
providing important security features. For certain applications, cookies are a
requirement because they help protect the privacy of a customer's transactions
by, for example, automatically terminating the online session if the customer
forgets to log out.
Cookies
cannot be used to capture your e-mail address, obtain data from your hard drive
or gain confidential or sensitive information about you. Additionally, cookies
cannot be read by a Web site other than the one that set the cookie. Some Web
sites, however, use cookies to obtain information from your browser. In order
to prevent this, you can set your browser to notify you before accepting a
cookie, so that you can control whether you accept or reject a cookie.
Click
stream auditing includes information such as a web surfer's IP address, web
pages which have been viewed or acted upon by a web surfer, date and time,
domain type, and when a web surfer has responded to an advertisement. GROWING
HEALTHY CHILDREN may occasionally combine this information with individual
information on an aggregate level to determine the effectiveness of our
advertising.
This
version of the Electronic Bill Payment and Presentment Website Customer
Information Privacy Policy is effective 02/08/2008.
Electronic
Bill Payment and Presentment Consumer Information Privacy Principles
Introduction
GROWING HEALTHY CHILDREN is
committed to treating and using personal financial information about you
responsibly. These Privacy Principles explain what personal information we
collect, why we collect it, how we protect personal information, and how and
why in certain cases we may share such information with select other
parties. These principles are effective
02/08/2008, and may be amended from time to time.
GROWING HEALTHY
CHILDREN’s Electronic Bill Payment and Presentment Consumer Information Privacy
Principles apply to personal information collected or used when you use our
online bill payment system.
We Collect Information As Needed to Identify You and Serve You as
a Customer
We collect information from and
about you in order to identify you as our customer, establish and manage
customer accounts, complete customer transactions, and to comply with legal and
regulatory requirements.
Information we receive from you:
Contact Information (such as name, address, e-mail address, and telephone number). We
use contact information, for example, to identify you, send you information
about our products and services, and to contact you about your accounts.
Account Information (such as bank account numbers, bank routing numbers, and credit card
numbers). We use the account information
you provide us in order to complete your payment requests.
Policies and Procedures
GROWING HEALTHY CHILDREN’s EBPP
service utilizes advanced technology and information management techniques to
implement security, audit and control programs designed to protect the
confidentiality and security of the information we collect. GROWING HEALTHY
CHILDREN limits employee access to customer information provided on our EBPP
site to those employees we believe have a legitimate business need for the
information.
We May Share Information With Other Companies
It is our policy not to sell, rent
or otherwise provide customer information collected on GROWING HEALTHY CHILDREN’s
EBPP site to outside companies so they can market their non-financial products
or services.
The section below describe the types of companies and third
parties with whom, and the situations when, we may share customer information
outside the GROWING HEALTHY CHILDREN family:
·
GROWING HEALTHY CHILDREN will share personally identifiable
information that you provide us on our EBPP site with third parties that help
us process the transactions you request;
·
When we respond to your service requests;
· When we share information with consumer reporting agencies;
·
When
we offer account benefits;
·
When
we transfer information in connection with a proposed or actual sale of
accounts, or a proposed or actual sale of all or part of a business unit;
·
When
we suspect fraud or for risk management purposes;
·
When
we are required by a federal, state, or local law or regulation to do so;
·
When we receive a subpoena or are ordered by a court to do so;
·
As otherwise permitted by federal or state law.
We may also disclose personally identifiable information to other
financial service providers with which we have marketing agreements. Generally, we provide market researchers only
with customer contact information, such as name, address, and telephone
number. Under no circumstances, will GROWING
HEALTHY CHILDREN disclose bank account numbers, credit card numbers or access
codes provided to us via our EBPP website to third parties for telemarketing or
direct marketing purposes.
Before we disclose customer information to any of our service providers or suppliers, we require them to agree to keep our customer information confidential and secure and to use it only as authorized by us.
Former Customers
We do not disclose
information about former customers to outside companies except as may be
permitted or required by law. Some examples
of when we may share information about former customers, such as when we
receive a subpoena, are listed above.
State Privacy Laws
We will also comply with state
privacy laws to the extent they apply.
Online Information Policies
We respect the privacy of our
customers and are committed to protecting their information on our websites
with the same care we utilize for our own transactions.