Q: What is PayerExpress?
A: PayerExpress is a website that you can use to securely view and pay your bill online.

Q: Does it cost anything to use PayerExpress?
A: No. It is free to make payments using PayerExpress.   

Q: Do I need to set up an account in PayerExpress to make a payment?
A: PayerExpress is a blind pay tool that allows you to make a payment without setting up an account. 

Q: What methods of payment are offered by PayerExpress?
A: PayerExpress allows you to pay your bill using a credit or debit card, or you can have funds drawn directly from your checking or savings account. 

Q: How do I pay a bill from the PayerExpress website?
A: It’s easy to a pay a bill from the PayerExpress website make a payment from the PayerExpress website, you:

· Enter your account number twice to authenticate

· Enter the required fields, including Name, Phone Number, Email Address, and Address

· Enter "Payment Amount" and click on the "Add Payment Method" Link.

· Select Bank Accounts or Card Accounts, enter required fields and check "Agree and Add Accounts"

· Click on "Continue to Payment" 

· Verify the information you have entered, agree to the terms and conditions, and click on "Make Payment".

· You will receive a confirmation number, and have the opportunity to print out your receipt. You will also receive an email confirming your payment.

Q: Does PayerExpress offer automatic bill payment?
A: No, PayerExpress only offers a one-time payment option. 

Q: Is my information secure?
A: Yes.   Each PayerExpress transaction is conducted over secure servers and all sensitive data, including your financial account information, is encrypted.  Your complete financial account information will never be displayed on screen. 

Q: Can I pay my bill from any computer?
A: You can pay your bill from any computer with access to the Internet.

Q: How will I know if a payment made through PayerExpress has been successfully processed?
A: Once you have successfully completed a transaction via PayerExpress, you will receive an e-mail from PayerExpress, informing you that your payment is being processed, when it is expected to be deducted from your financial account, and when it is expected to be posted to your bill.  The e-mail will also give you a confirmation number, which you can reference when contacting customer service to inquire about your payment.