Any
changes to the EYE PHYSICIANS & SURGEONS, LTD Electronic Bill Payment and
Presentment Website Customer Information Privacy Policy and the Electronic Bill
Payment and Presentment Consumer Information Privacy Principles, will be posted
on or before the effective date of such changes. You will be able to determine
the date of the last change by noting the effective date of the policies.
Electronic
Bill Payment and Presentment Website Customer Information Privacy Policy
EYE
PHYSICIANS & SURGEONS, LTD respects the privacy of our customers and are
committed to protecting their information on our Web sites with the same care
we utilize for our own transactions.
Our
Electronic Bill Payment and Presentment (EBPP) system does not automatically
collect personal information from visitors to its Web sites. It is possible
that the EBPP system will use tools, such as cookies or click stream auditing,
for our own internal uses, such as recommending products and services and
gathering Web analytics. Cookies are small pieces of information that a Web
site stores on a visitor's Web browser to remind the site about the visitor the
next time they visit the site. We will not store confidential or sensitive
information in cookies. EYE PHYSICIANS & SURGEONS, LTD will use cookies to
enhance our customers' online bill payment session by making navigation easier
and providing important security features. For certain applications, cookies
are a requirement because they help protect the privacy of a customer's
transactions by, for example, automatically terminating the online session if
the customer forgets to log out.
Cookies
cannot be used to capture your e-mail address, obtain data from your hard drive
or gain confidential or sensitive information about you. Additionally, cookies
cannot be read by a Web site other than the one that set the cookie. Some Web
sites, however, use cookies to obtain information from your browser. In order
to prevent this, you can set your browser to notify you before accepting a
cookie, so that you can control whether you accept or reject a cookie.
Click
stream auditing includes information such as a web surfer's IP address, web
pages which have been viewed or acted upon by a web surfer, date and time,
domain type, and when a web surfer has responded to an advertisement. EYE
PHYSICIANS & SURGEONS, LTD may occasionally combine this information with
individual information on an aggregate level to determine the effectiveness of
our advertising.
This
version of the Electronic Bill Payment and Presentment Website Customer
Information Privacy Policy is effective 02/08/2008.
Electronic
Bill Payment and Presentment Consumer Information Privacy Principles
Introduction
EYE PHYSICIANS &
SURGEONS, LTD is committed to treating and using personal financial information
about you responsibly. These Privacy Principles explain what personal
information we collect, why we collect it, how we protect personal information,
and how and why in certain cases we may share such information with select
other parties. These principles are
effective 02/08/2008, and may be amended from time to time.
EYE
PHYSICIANS & SURGEONS, LTD’s Electronic Bill Payment and Presentment
Consumer Information Privacy Principles apply to personal information collected
or used when you use our online bill payment system.
We Collect Information As Needed to Identify You and Serve You as
a Customer
We collect information from and
about you in order to identify you as our customer, establish and manage
customer accounts, complete customer transactions, and to comply with legal and
regulatory requirements.
Information we receive from you:
Contact Information (such as name, address, e-mail address, and telephone number). We
use contact information, for example, to identify you, send you information
about our products and services, and to contact you about your accounts.
Account Information (such as bank account numbers, bank routing numbers, and credit card
numbers). We use the account information
you provide us in order to complete your payment requests.
Policies and Procedures
EYE PHYSICIANS & SURGEONS, LTD’s
EBPP service utilizes advanced technology and information management techniques
to implement security, audit and control programs designed to protect the
confidentiality and security of the information we collect. EYE PHYSICIANS
& SURGEONS, LTD limits employee access to customer information provided on
our EBPP site to those employees we believe have a legitimate business need for
the information.
We May Share Information With Other
Companies
It is our policy not to sell, rent
or otherwise provide customer information collected on EYE PHYSICIANS &
SURGEONS, LTD’s EBPP site to outside companies so they can market their
non-financial products or services.
The section below describe the types of companies and third
parties with whom, and the situations when, we may share customer information
outside the EYE PHYSICIANS & SURGEONS, LTD family:
·
EYE PHYSICIANS & SURGEONS, LTD will share personally
identifiable information that you provide us on our EBPP site with third
parties that help us process the transactions you request;
·
When we respond to your service requests;
· When we share information with consumer reporting agencies;
·
When
we offer account benefits;
·
When
we transfer information in connection with a proposed or actual sale of
accounts, or a proposed or actual sale of all or part of a business unit;
·
When
we suspect fraud or for risk management purposes;
·
When
we are required by a federal, state, or local law or regulation to do so;
·
When we receive a subpoena or are ordered by a court to do so;
·
As otherwise permitted by federal or state law.
We may also disclose personally identifiable information to other
financial service providers with which we have marketing agreements. Generally, we provide market researchers only
with customer contact information, such as name, address, and telephone
number. Under no circumstances, will EYE
PHYSICIANS & SURGEONS, LTD disclose bank account numbers, credit card
numbers or access codes provided to us via our EBPP website to third parties
for telemarketing or direct marketing purposes.
Before we disclose customer information to any of our service providers or suppliers, we require them to agree to keep our customer information confidential and secure and to use it only as authorized by us.
Former Customers
We do not disclose
information about former customers to outside companies except as may be
permitted or required by law. Some
examples of when we may share information about former customers, such as when
we receive a subpoena, are listed above.
State Privacy Laws
We will also comply with state
privacy laws to the extent they apply.
Online Information Policies
We respect the privacy of our
customers and are committed to protecting their information on our websites
with the same care we utilize for our own transactions.